To S Swift

Thankyou for your recent enquiry,iv got a slight problem at the moment i cant seem to send emails to aol servers.Therefore would it be possible to supply me with an alternative email address or em me your contact tel no.and i'll give you a call with the quotes.

Also please can you let me know which airport you would like to depart from.

Thankyou




Personal Travel Advisor Co-Op Travel Group

Helen Masheder
www.personaltravel.co.uk Personal Travel Co-OP
Abta G1147
helen.masheder@tarsc.net tel:
fax: 01524 414860
01524 414860

Hello Helen
Would you have anything for the Oceania Club on 23/07/05 to 06/07/05 (or around these dates), leaving at any London, Stansted or Kent airport.
For 6 people, (4 Adults, 2 kids aged 17 and 14) either sleeping in 2 or 3 bedrooms. We are booked in for these dates ourselves, and friends of ours, are interested in coming with us.
Many thanks
sue

Hello Helen

I have booked our family holiday to the Oceania Club in Halkidiki for 18th Aug, but some friends of ours would like to go there too. Unfortunately they can't find any availablility for this date so I wondered if you had anything available?

Await your reply

Thanks and best regards
Alison

Hi Helen,

As everyone seems to be singing your praises, I thought hey! let's give Helen ago.

Could you let me know if there are still holidays available for departures on the 25/26 June for 2 weeks, 2 adults and a 4 year old and the total price.

Being a bit of a coward we will be holding off on booking anything until we see the first reports posted.

look forward to hearing from you.

Regards,

Ian

Hi, just looking for new holidays for 2006, and came across thread. We have just come back yesterday from the Sani Resoprt Beach Hotel, with some people on our flight that when to the Oceania.
At present they are still snagging, but the feeling it would be complete in the next two weeks. It looks very nice from the outside, although their is paint etc on the asphalt outside, and they where working, on what looked like tennis court/basketball fencing. I think anyone going their post completion will have a nice holiday, Sani Beach Resort was excellent and would recommend it.

Does any one know of the name of the 2 6 star hotels in halkidiki, and if they have a website?

Regards

Martyn

returned 13th may from dreadful nightmare holiday hotel not ready complete dissaster will be excellent place to stay but sadly for us many facilities not built ! we were not told this by our agents untill we arrived then offered poor compensation . We were first guests accepted on 5th may previous week they were transfered to another resort our agents have suspended all bookings at moment. no indoor pool no spa no well being centre no boutique no games room no cinema no beach bar no restaurant no shops no night club only one night entertainemtn really poor bad service lots of plaster dust noise drilling & banging ! too much misery to mention hated the place- as said will be nice.

Hi

We are travelling to the hotel in early August, we have 2 children aged 4 & 7 and we would be gratefull for any feedback in respect of the kids clubs, activities on offer for the kids and general overview.

Is there anyone out there that booked a deluxe junior suite and is it worth the extra money ?

Regards ... John & Kerry

I've read your message. Was it really that bad? What were the actual rooms like? I've booked for July, do you think it will be finished by then?

I was there 5 May - 12 May and all I will say is what was finished, was amazing. The food and drink was out of this world. It just wasnt finished! There wasnt enough staff, and those that were there worked all day everyday, and were poorly trained. This will be a fantastic place when finished, I just wish we had waited.

Rachel,

We are going on the 23rd May. Do you think it will be complete. The hotel say it will be finished by the 19th May is that correct. Glad to here your holiday wasent all bad. How was theweather? What is open?

Thanks Kim

hotel very unreliable with information told us daily that the spa would be ready next day ! - weather mainly good few dull days but no inside pool
! food average buffet style for rating. our room had lots of faults like no water supply 2 days no electricity no telephone line no mini bar oh i could go on forever. end of day they opened before they were ready. staff shell shocked & not enough of them. Would never go back too badly let down for us worst holiday ever for money.

I have just read some reports of the Oceania Hotel Halkidiki and am a bit concerned as to what to expect when we go on 4th July. I have just spoken to my travel agent who wasn't a bit concerned about the fact I had spent £2500.00 on this holiday and didn't seem bothered as to whether the hotel would be ready or not. Please can anyone advise what to do should the hotel not be up to 'scratch'.

To All

we are going to the hotel on the 23rd May. And have E-mailed the hotel, they have sent back the following infromation. Hope this helps



thank you very much for sending your queries to us.

I am writing you in return to your questions below:

The situation is Oceania Club is currently as follows:

Restaurants:

Thalassa Restaurant Main restaurant open
Mahi Mahi Asian restaurant open
Mare Mar Italian restaurant open
Pelagos Greek restaurant due to open by 27/05/05*

*replacement service and BBQ at the pool at certain dates,
times, please refer to local information.

Bars:

Blue Bar Piano Bar open
Helios Bar Entertainment Bar open
Horizon Bar Pool Bar open
Beach Bar Beach Bar due to open by 22/05/05*

*replacement service at beach available, softdrinks, beer and water

Sunbeds & Umbrellas

Sunbed&umbrella service Beach in operation
Sunbed&umbrella service Pool in operation

Entertainment:

Shows and games please refer to locally available entertainment
program.

Child animation please refer to locally available entertainment
program.

Child playground will operate from today onward

Cinema in operation


Discothèque in operation


Deluxe Section:

The deluxe section is going to open to public by today.

Spa & Beauty and Wellness:

Spa and indoor pool due to open by 19/05/05
Gym due to open by 19/05/05
Massage provided in the Spa area
Pedicure provided in the Spa area
Manicure provided in the Spa area

About Sauna and Turkish Bath, you will be informed shortly.

Sports:

Mountain Bikes available
Canoes available
Sea kayak available
Diving in pool available
Archery, darts available
Table tennis available
Tennis courts available*

*please contact reception

Other:

24 h medical service available

Enclosed you will find a document with images taken in Oceania Club at 09/05/05
for your further information.

We are aware that the first days of the operation was not to the standards
expected, however the situation has improved a lot over the last days.

For any further information, please do not hesitate to contact us.
We are looking forward to welcome you!

Kind regards

Irini

Irini Tioupala
Sales and Marketing Department
***************************************
Sani Resort & Oceania Club
63077 Kassandra-Halkidiki-Greece
Tel: +30/23740/99510
Fax:+30/23740/99508
Web:www.saniresort.gr
Mail: itioupala@saniresort.gr
Bank:National Bank of Greece
Branch office Nea Moudania
Sort code 421
Account:47105920
IBAN Code: GR5101104210000042147105920
Swift Code (BIC): ETHNGRAA
-----Original Message-----
From: Kimmo1234@aol.com [mailto:Kimmo1234@aol.com]
Sent: Thursday, May 19, 2005 8:24 AM
To: Tioupala Irini
Subject: Re: Oceania Club

Just saw thread from Kim and thought I would attach LAST WEEKS e mail from Sani.....
It's bloody disgraceful the lies that the resort is telling.

Next week will they extend the datesanother week and forget to mention the indor pool; deluxe facilities and rooms not ready and health aspects not up and running????

Author: Jackie (---.range81-157.btcentralplus.com)
Date: 05-10-05 10:35

We received the pictures via e-mail that were taken yesterday along with the information below from Andreas Birner. We are arriving 25th May with 3 children also. This info certainly put our minds at rest and we are now looking forward to our holiday.

Dear guest,
Below you find further information on the status of Oceania Club as of 09/05/05.
The situation is Oceania Club is currently as follows:
Restaurants:
Thalassa Restaurant Main restaurant open
Mahi Mahi Asian restaurant open
Mare Mar Italian restaurant open
Pelagos Greek restaurant due to open by 19/05/05*
*replacement service and BBQ at the pool at certain dates,
times, please refer to local information.
Bars:
Blue Bar Piano Bar open
Helios Bar Entertainment Bar open
Horizon Bar Pool Bar open
Beach Bar Beach Bar due to open by 12/05/05*
*replacement service at beach available, softdrinks, beer and water
Sunbeds & Umbrellas
Sunbed&umbrella service Beach in operation
Sunbed&umbrella service Pool in operation
Entertainment:
Shows and games please refer to locally available entertainment
program.
Child animation please refer to locally available entertainment
program.
Child playground will operate from today onward
Cinema will operate from 12/05/05 onward *
* replacement service up to 12/05/05, please refer to locally available
information
Discothèque will operate from 12/05/05 onward
Operated by: SANI SA, 630 77 Kassandra, Halkidiki, Greece, Tel. +30-23740-99.400, Fax: +30-23740.99.508, www.oceania.gr
info@saniresort.gr
Deluxe Section:
The deluxe section is going to open to public by 12/05/05.
Spa & Beauty and Wellness:
Spa and indoor pool due to open by 11/05/05
Gym due to open by 11/05/05
* replacement service in Sani Beach Club, mini bus shuttle up
to 11/05/05
Massage provided in hotel room*
Pedicure provided in hotel room*
Manicure provided in hotel room*
* up to 11/05/05
Sports:
Mountain Bikes available
Canoes available
Sea kayak available
Diving in pool available
Archery, darts available
Table tennis available
Tennis courts available*
*please contact reception
Other:
24 h medical service available
Enclosed you will find a document with images taken in Oceania Club today
09/05/05
for your further information.
With regards to the following questions I would like you to answer
as follows:
Children chairs:
Children chairs are available in the main restaurant
Baby cots:
Baby cots are available in the rooms upon request
Extra beds:
There are sofabeds in all junior suites/suites which
are used as extra beds.
Operated by: SANI SA, 630 77 Kassandra, Halkidiki, Greece, Tel. +30-23740-99.400, Fax: +30-23740.99.508, www.oceania.gr
info@saniresort.gr
Microwave:
Upon request available
Water heater:
In the rooms We are aware that the first three days of the operation was not to the standards expected, however the situation has improved a lot over the last two days and we are certain that you will have a relaxing and enjoyable holiday.
Best regards,
Andreas Birner
Sales&Marketing Dir.

Greek restaurant is now due to open on 30th May!!!!!!! This comes from another thread,

Author: SCook (15.203.169.---)
Date: 05-19-05 19:23


Kim

I also have received an email today from Mr Birner, following an email I sent requesting an update on the situation, slight differences of opinion in terms of the information you have been sent. Particularly with regards to the Delux section. We are also arriving on the 23rd May.
Here's what Mr. Briner has said

"Dear Mrs. Cook,

the situation is currently as follows:

- Spa (indoor pool and gym) to open tomorrow

- treatment rooms - some of them in use by today

- Taverna to be opened latest by 30/05/05

- Beach bar to be opened within 3-4 days *

*we provide service for the beverages at the beach as
long as the beach bar is not open.

The missing furniture in the children club is due to be delivered
tomorrow at 14:00h. From Saturday onward the mini club is going
to be fully furnished.

The deluxe wing is not in full operation, about 20 rooms are
used by clients. The remaining ones will go into operation within
the next 7 days.

All other departments are operating.

Please let me assure you that we try to provide the correct dates,
however please keep in mind that we are hotel managers and do
not have the possibility and experience to judge information that
is provided to us by the technical team and engineers on site."

Best regards,
Andreas Birner
Sales&Marketing Dir.

We returned on the 16th and a few more facilities were available by then. Nighclub opened on the 14th, boutique on the same day. Still no inside pool,spa or gym. beach bar or Greek restauarant.
Things were getting slightly better every day although the more people arrived the less the staff were coping with clearing tables in the restaurant and servicing the rooms at a decent time of day.
Lots of Health & Safety issues, slippery surfaces,no hand rails on stairs to beach, covers still on the smoke alarms etc. All of this was raised in a long
list by one of the guests and handed directly to the Manager.

On the plus side - beautiful beach complete with free loungers and umbrella's, very good food,friendly and hardworking staff in all areas, a high level of security. And as everybody has said. It will be great when it is fully finished.

We received adequate compensation from the Hotel and hope to return next year to see it fully functioning.

Message for Helen S. Please give me a ring on 526537

We are going to the Oceania on the 11th August would be nice to hear from anyone going this date. We are myself, husband and 12 year old daughter. Really looking forward to it. Should all be up and running by then.

Hi Gill

We are also going on the 11th August.My husband and I and 7 year old son.We are looking forward to it.Which airport are you flying from.Childrens facilities look good so we are hoping our son will have a great time.

Hi Fiona

We are flying from Gatwick as we live in Middx. Same here our daughter is 12 and the hotel sounds great for kids of all ages. Where are you flying from?

Gill

we back on 13th may total dissaster holiday as hotel not ready agents have stopped taking bookings and rightly so. oceania club was a dreadful expereience for us certainly not 5 star luxury & no facilities as advertised